Terms of Service | tufty.ai

tufty.ai · Pet Outfit Try-On

Last updated: September 2026

These Terms of Service (the “Terms”) form an agreement between you and Lanrenshu Technology (Tianjin) Co., Ltd. (“we”, “us”, or “Tufty”) governing your use of the tufty.ai website and the related “Pet Outfit Try-On” services (collectively, the “Services”). By accessing or using the Services, you confirm that you have read, understood, and accepted these Terms. If you do not agree with any part of them, please do not use the Services.

1. The Services

Tufty is an AI product-visual generation tool for e-commerce sellers. Its core capability is Pet Outfit Try-On: placing the apparel you upload directly onto a pet model to produce images suitable for product listings, without the cost of a photo shoot. The Services currently include:

Pet outfit try-on images: upload product images (up to 4, covering categories such as tops, raincoats, bottoms, footwear, hats, eyewear, and collars) together with pet model images to generate try-on visuals;
Image-to-video: convert images into short video assets;
Assets and templates: a product library, a model library, and a template library (including popular templates, product templates, and model templates);
Generation parameters and history: set an additional-details prompt, aspect ratio, quality, and number of outputs, and review your generation history.

These generation capabilities are powered by third-party AI models that we integrate. The specific features, available models, and credit consumption for each feature may change as the product evolves.

2. Account Registration

Certain features require an account. You agree to:

Provide accurate and complete registration information;
Safeguard your login credentials and not disclose them to others;
Update your information promptly if it changes;
Take responsibility for all activity that occurs under your account.

You must be at least 18 years old, or have reached the age of majority in your jurisdiction, to register for and use the Services.

3. Subscriptions, Billing, and Payment

3.1 Payment Processing

Payments are processed through our own payment service, which connects to the following third-party payment providers: card and PayPal payments are processed by PayPal; WeChat Pay payments are processed by WeChat Pay; and when you choose to pay with Dodo, Dodo Payments acts as the Merchant of Record for that transaction, handling collection, billing, and invoicing, and collecting and remitting applicable taxes as required by law. We do not store your full payment card details.

3.2 Plans and Fees

Some features require a paid subscription (or, where we offer them, the purchase of credit packs). The applicable plans and prices are those shown on our pricing page. Any price change takes effect from your next billing cycle, and we will notify you before it does.

3.3 Automatic Renewal

Subscriptions renew automatically on a monthly or annual basis unless you cancel before the renewal date. You may cancel in your account settings or by contacting customer support. Cancellation takes effect at the end of the current billing cycle; you retain full access to the Services until then. Subscriptions purchased with WeChat Pay are paid up front for a single term and do not renew automatically; to keep using the Services, purchase again once the term ends.

3.4 Credits

Credits included with a subscription are granted monthly: monthly plans receive them at the start of each billing cycle, and annual plans receive each month's allowance every month. Unused credits carry over to later months; each grant of credits remains valid for 12 months from the date it is issued, after which any unused portion expires. The credit cost shown for a generation is an estimate; actual consumption depends on the model, quality setting, number of outputs, and other parameters you select.

3.5 Refunds

Refunds are governed by our separate Refund Policy, which forms part of these Terms. Nothing in this section affects non-waivable statutory consumer rights, including the right of withdrawal for EU/UK consumers and the rights of consumers in mainland China under the Law on the Protection of Consumer Rights and Interests.

4. Acceptable Use

You may not use the Services to:

Pursue any unlawful purpose, or any use that violates applicable laws and regulations;
Infringe the intellectual property, likeness, privacy, or other lawful rights of any third party — including uploading third-party product images, others' photographs, or design works that you are not entitled to use;
Upload images containing another person's likeness without that person's lawful authorization;
Upload or generate content that is unlawful, harmful, hateful, or sexually exploitative; content that inappropriately involves minors; or content depicting animal cruelty or the infliction of suffering on animals;
Create deceptive content intended to mislead others, including undisclosed deepfakes of real people;
Use generated images for false or misleading commercial promotion. When using generated results on e-commerce platforms, you must comply with the rules of those platforms and with applicable law, including advertising regulations, and must ensure the images do not mislead consumers as to the material, style, sizing, or actual appearance of the product;
Gain unauthorized access to our systems or interfere with the normal operation of the Services;
Access the Services using automated programs, crawlers, or scripts without our prior written permission;
Resell or sublicense the Services, or provide third parties with access, without our express permission.

If you breach these provisions, we may suspend or terminate your account.

5. Your Content and Generated Content

5.1 Input Content

You retain ownership of the material you upload, including product images, pet model images, and prompts (collectively, “Input Content”). You grant us a worldwide, non-exclusive, royalty-free licence strictly limited to the hosting, processing, reproduction, and modification necessary to provide and improve the Services.

5.2 Generated Content

Subject to these Terms and to the terms of the relevant third-party models, you may use the generated results (“Output Content”) for personal and commercial purposes, including in your own e-commerce product listings. You are responsible for reviewing Output Content and ensuring it is compliant. We make no warranty as to the originality or non-infringement of Output Content; AI-generated results may be inaccurate or bear similarity to pre-existing works.

5.3 Third-Party Models

Generation capabilities depend on third-party AI model providers. When using these features, you may also be bound by the usage policies of the relevant provider.

6. Intellectual Property

Except for your Input Content and Output Content, all content, functionality, and features of the Services — including software, interface design, text, template library assets, trademarks, and logos — are owned by us or our licensors and are protected by copyright, trademark, and other applicable laws.

7. Termination

You may stop using the Services and close your account at any time. We may suspend or terminate your access where you materially breach these Terms, where required by law, or where we discontinue the Services, giving you reasonable notice in advance where practicable.

Upon termination, your right to use the Services ends. Provisions that by their nature should survive will continue in effect, including Sections 5, 6, 8, 9, and 10.

8. Disclaimer

The Services are provided on an “as is” and “as available” basis. We make no warranties of any kind, express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or free of harmful components. Warranties that cannot be excluded by law are unaffected by this section.

9. Limitation of Liability

To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill. Our aggregate liability is limited to the amount you actually paid us in the twelve (12) months preceding the event giving rise to the claim. Liabilities that cannot be limited by law are excluded from this cap.

10. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, losses, and expenses (including reasonable legal fees) arising out of your use of the Services, your Input Content, your use of Output Content, or your breach of these Terms or of any third-party rights.

11. Changes to These Terms

We may revise these Terms from time to time. Where changes are material, we will update the text on our website along with the “Last updated” date, and may also notify you by email or through an in-product notice. Your continued use of the Services after the changes take effect constitutes acceptance of the revised Terms.

12. Governing Law and Dispute Resolution

These Terms are governed by the laws of the People's Republic of China, excluding its conflict-of-laws rules. As a consumer, you may still rely on the non-excludable mandatory protections of the law of your place of habitual residence.

In the event of a dispute arising from these Terms, the parties shall first seek an amicable resolution through negotiation. Failing that, either party may submit the dispute to a competent People's Court in Tianjin, unless mandatory law provides otherwise.

13. Contact Us

Company: Lanrenshu Technology (Tianjin) Co., Ltd.
Product: Tufty (tufty.ai) · Pet Outfit Try-On
Registered address: S7-207-1, Zhongke International Science and Technology Park, Block A, Haitang Zhongchuang Street, Xianshuigu Town, Jinnan District, Tianjin, China
Email: support@tufty.ai